Effective Date: 1st August 2025

This website is operated by Maple Co. Throughout the site, the terms "we", "us" and "our" refer to Maple Co. Maple Co offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of content thereof) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These may have limited quantities.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. All product descriptions and pricing are subject to change at any time without notice.

All sales are final. Due to the nature of our products, we do not accept returns or offer refunds for change of mind. If your item arrives damaged or defective, please contact us within 7 days of receiving your order so we can resolve the issue.

SECTION 6 - SHIPPING
We currently ship Australia-wide.

• Flat Rate Shipping: $10.95 Australia-wide
• Express Shipping: $16.95 Australia-wide
• All orders include tracking

Processing Times
Orders are carefully packed and shipped within 1–4 business days.

Estimated Delivery

• Standard Shipping: 3–7 business days
• Express Shipping: 1–2+ business days

Please allow extra time for remote or rural areas.

SECTION 7 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information.

SECTION 8 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools and links "as is" without any warranties. Use is entirely at your own risk and discretion.

SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you send creative ideas, suggestions, or other materials, you agree that we may use them in any medium without restriction.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS
Occasionally there may be information that contains typographical errors or inaccuracies. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate.

SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, or to violate any international or Australian regulations, laws or local ordinances.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted or error-free. All products and services are provided 'as is' and 'as available' without warranties of any kind.

SECTION 14 - INTELLECTUAL PROPERTY
All content on this site — including product names, images, text, logos, and recipes — is the intellectual property of Maple Co and may not be copied, reproduced, or used without express written permission. Our unique recipes are original formulations developed by the founder and are legally protected.

SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Maple Co and its affiliates, partners, and employees from any claim or demand due to your breach of these Terms.

SECTION 16 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 17 - TERMINATION
These Terms are effective unless terminated by either you or us. You may terminate at any time by ceasing to use our site.

SECTION 18 - ENTIRE AGREEMENT
These Terms and any policies posted by us on this site constitute the entire agreement between you and us.

SECTION 19 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia.

SECTION 20 - PRIVACY POLICY
We are committed to protecting your privacy. Any personal information we collect will be handled in accordance with the Australian Privacy Principles and used solely for order processing, communication, and marketing (with your consent). We do not share your information with third parties without your consent unless required by law.

SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service can be sent to us at connect@mapleco.com